Downing Labs Pricing Policy
Downing Labs strives to control costs and pass those savings on to your customer base. The cost of specialized compounds is impacted by several variables including the price for raw ingredients, labor, delivery route, packaging, quality testing and many others. Pricing is subject to change without prior notice, so please contact our Customer Service team for current pricing.
We offer highly competitive pricing while maintaining our high standards of quality. Additionally Downing Labs offers a meet or beat pricing commitment! If you find a comparable compound for a lower price, simply provide us with proper documentation.
Downing Labs, LLC does not accept private insurance and is not contracted with any third parties. We do accept cash and all major credit cards.
Downing Labs Return Policy
Due to State regulations we regret that we are unable to accept returns on custom compounds or retail prescriptions unless they have been shipped in error.
All shipping errors must be reported to a pharmacist by calling either 214-347-4008 or 800-914-7435 within 24 hours of receiving your order. Returns of compounded products are permitted ONLY with prior authorization of a pharmacist.
No credit will be issued for duplication resulting from customer errors upon ordering.